Your Ads Are Working.
Your Follow-Up Isn’t.
You’re paying for leads that go cold in minutes. We build the systems that follow up instantly, fill your cancellations, and re-engage every patient who ghosted you, without adding a single task to your plate.
Your 24/7
AI Concierge.
We reply, book the appointment, and make sure they show up. A real account manager runs the whole thing for you. Don’t take our word for it — call our live AI agent and try it yourself.
Every lead captured.
Every chair booked.
Six AI systems that work across text, voice, and email — capturing every lead, filling every open slot, and recovering the revenue your clinic is quietly losing every week. No new staff. No extra tools to learn.
Real results.
Watch a real conversation play out live. Tap a tab to see each scenario.
Connected to your system. Protective of your data.
Plug into what you already use. Keep full control of your client info. Nothing ripped out, nothing shared, nothing sold.
Integrations
Works with your current booking system, CRM, and phone line.
Your Data, Your Rules
Client info is sacred — no selling, no sharing, no surprises.
Encrypted End-to-End
TLS 1.3 in transit, encrypted at rest.
You Own Your Data
Cancel anytime. We export every byte to you.
Never Sold, Never Shared
No reselling, no public model training.
Built-In Opt-Out
Every text includes STOP/HELP. TCPA-aligned.
Ready to stop losing leads?
Book a free 15-minute call. We’ll show you exactly what it looks like for your business.
Terms of Service
Welcome to Fix Your Leads. These Terms of Service ("Terms") govern your access to and use of the services provided by Fix Your Leads ("we," "our," "us") via the website fixyourleads.com and any related tools, software, or automations we deliver (collectively, the "Services").
By accessing or using our Services, you ("Client," "you") agree to be bound by these Terms. If you do not agree, do not use our Services.
1. Services We Provide
Fix Your Leads builds, deploys, and operates AI-powered automation systems for businesses. Our core offerings include, but are not limited to:
- Speed-to-lead text-back automation
- No-show and cancellation recovery workflows
- Dead lead reactivation sequences
- AI phone agents for inbound calls
- Missed call text-back systems
- Review request automation
Specific deliverables and scope are defined in the engagement agreement or order form you sign when onboarding.
2. Fees and Payment
- Setup fees and monthly service fees are defined in your signed engagement agreement.
- Monthly fees are billed in advance and are non-refundable unless otherwise specified.
- Payments are processed by our third-party payment processor. We accept ACH and major credit cards.
- Late payments may result in suspension of the Services after 7 days of non-payment.
- You are responsible for any third-party usage fees (SMS, voice, API costs) that exceed your plan's allocation, which will be billed separately at cost.
3. Client Responsibilities
You agree to:
- Provide accurate business, billing, and integration information
- Grant us the access and credentials needed to build and operate your systems (e.g., booking software, phone line, CRM)
- Comply with all applicable laws, including TCPA, CAN-SPAM, HIPAA (if applicable), and state-level privacy laws
- Ensure you have proper consent from your leads and customers to be contacted via SMS, email, and phone
- Use our Services only for lawful business purposes
- Not reverse-engineer, resell, or repackage our Services without written permission
4. Integrations with Third-Party Tools
Our Services rely on third-party platforms (e.g., booking systems, CRMs, SMS providers, AI models). We do not control these platforms and are not responsible for their uptime, pricing changes, or policy changes. If a third party we depend on becomes unavailable or discontinued, we will work in good faith to replace the integration but make no warranty that every integration is always available.
5. Data Ownership and Use
- Your data is yours. Lead lists, conversation logs, CRM contacts, and business data you provide or generate through the Services remain your property.
- We retain ownership of our systems, workflows, templates, prompts, scripts, and software.
- Upon termination, we will provide you with an export of your data within 14 days of written request.
- We may use aggregated, anonymized usage data to improve our Services. No client-identifiable information is shared or sold.
6. Service Level Expectations
We aim for 99%+ uptime on systems we directly control. However, because our Services depend on third-party platforms, we do not guarantee uninterrupted service. We are not liable for downtime caused by:
- Third-party platform outages
- Internet or network failures
- Force majeure events
- Maintenance windows (we will provide reasonable notice when possible)
7. Intellectual Property
All intellectual property rights in our Services, including software, workflows, AI prompts, automation logic, branding, and documentation, are and remain the property of Fix Your Leads. You receive a non-exclusive, non-transferable license to use the Services during your active subscription.
8. Confidentiality
Each party agrees to treat the other's non-public business information as confidential and not disclose it to third parties except as required by law or to deliver the Services. This obligation survives termination of these Terms.
9. Termination
- Either party may terminate the engagement with 30 days' written notice.
- We may suspend or terminate your access immediately if you materially breach these Terms, fail to pay, or use the Services unlawfully.
- Upon termination, we will deactivate your automations and provide a data export upon request.
- Fees already paid for the current billing period are non-refundable.
10. Disclaimers
Our Services are provided "as is" and "as available." We make no warranties, express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee specific results, such as the number of leads booked, revenue generated, or show-up rates. Results depend on many factors outside our control, including the quality of your leads, your staff's response, and market conditions.
11. Limitation of Liability
To the maximum extent permitted by law, Fix Your Leads' total liability for any claim arising out of or related to these Terms or the Services is limited to the amount you paid us in the 3 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, incidental, or punitive damages, including lost profits, lost revenue, or loss of goodwill.
12. Indemnification
You agree to indemnify and hold Fix Your Leads harmless from any claims, damages, or expenses (including reasonable attorney fees) arising from:
- Your use of the Services in violation of applicable law
- Your violation of third-party rights (including privacy, TCPA, and intellectual property)
- Content or data you provide to us or to leads through our Services
13. Compliance with Communications Laws
You represent and warrant that all lead lists, contact data, and customer records you provide have been collected in compliance with applicable law and with proper consent for SMS, email, and voice communication. You are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and any state-level consumer protection laws.
14. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before taking effect. Continued use of the Services after changes take effect constitutes acceptance.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any dispute arising out of these Terms will first be attempted to be resolved through good-faith negotiation. If not resolved within 30 days, disputes will be submitted to binding arbitration in Colorado Springs, Colorado, under the rules of the American Arbitration Association.
16. Contact Us
Questions about these Terms? Reach us at:
Fix Your Leads
Email: fixyourleadsadmin@gmail.com
Phone: +1 (720) 571-2255
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